TD Bank Group is deepening its artificial intelligence capabilities south of the border with the opening of a new Layer 6 office in New York City, the bank announced this week. The move marks a significant expansion of its AI research and development efforts to better serve U.S. customers and colleagues.
Layer 6, TD’s AI centre of excellence, was acquired by the bank in 2018 and currently operates out of Toronto’s MaRS Innovation District. With the upcoming launch of its second location at One Vanderbilt in Manhattan, the group will now embed AI expertise closer to TD Bank, known as “America’s Most Convenient Bank,” and the financial institution’s broader U.S. operations.
The new office is expected to open later this year with a team of approximately 20 specialists, including data scientists, applied machine learning experts, and Generative AI implementation professionals.
“Our U.S. expansion of Layer 6 underscores our commitment to deepening our presence in New York City and investing in the future of innovation,” said Leo Salom, President and CEO of TD Bank. “This new office establishes a strong foundation for advancing our GenAI capabilities and bringing critical expertise and delivery in-house.”
TD’s announcement comes as financial institutions globally race to integrate AI into customer service, risk management, and operational efficiency. The bank says it is scaling its AI efforts to meet rising demand for personalized digital experiences and to optimize internal processes.
“Our commitment to being a leader in the AI space puts TD at the forefront of banking innovation,” said Luke Gee, Chief Analytics & AI Officer at TD. “With recent advances in areas like Generative AI, we continue to leverage the potential of this game-changing technology through the work of colleagues across the Bank, with Layer 6 continually driving thought leadership and breaking new ground.”
The new Layer 6 office will also tap into New York’s robust tech talent pool, supporting TD’s goal of maintaining a competitive edge in AI-driven banking.
The expansion is part of TD’s long-term strategy to build on its AI infrastructure and transform the banking experience for millions of customers across North America.
Leave a Reply